We are very pleased to announce the launch of our new website. The new website enhances our services and is another step forward, as we take pride in providing value added services to all our clients. The secure login provides more features and simplifies each transaction which includes the ability to transmit pick up and delivery instructions, shipment release, guarantee of charges, POD’s, reports and much more…. Our exceptional shipment status tracking link is in Real Time, easy to use and provides pertinent details for Customs Brokers, Freight Forwarders and Truckers before making arrangements to pick up their shipments. We welcome you to have a good experience using our site.
– GENERAL INFORMATION –
News
To all valued customers
Please be advised that effective May 2, 2022 our warehouse dock fee charge will increase to $60.00 minimum per shipment. Please check our website for the dock fee amount by cargo control number.
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As fuel costs continue to rise, it has now become necessary to increase our surcharge effective November 15, 2021.
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In the past year, we have received more frequent increases for wood pallets resulting from higher lumber costs and supply shortage.
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Please be advised that effective August 1, 2021 the storage free time allowance for LCL import/export shipments will be four working days.
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With concerns of the spread of COVID-19 variants, we wish to inform you that we continue to adhere to the Health and Safety Guidelines issued by Government authorities.
Continue reading “To all valued customers”Notice to all valued customers
Beginning March 31, 2020, our warehouse hours of operation will be temporarily change to:
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ACW continues to emphasize priority with health and safety for all our customers and staff.
We have implemented new guidelines and procedures within our operations and we ask for everyone’s co-operation during these extraordinary times.
Continue reading “To all valued customers”COVID-19 notice update
ACW will continue to pre-pull containers with written authorization only.
Although ACW diligently continues to operate and provide transportation services, we cannot guarantee regular service during these extraordinary circumstances.
Continue reading “COVID-19 notice update”COVID-19 notice to our cutomers
This notice is to inform you that we have implemented new policies and practices for our operations in an effort to curve the spread of the virus.
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